Frequently asked questions
How do I book a tour?
Choose the experience you're interested in and tap the WhatsApp button. Send Alex the tour name, date and number of guests, and you'll receive a confirmation with availability and pricing.
Is hotel pickup included?
Hotel pickup is available for most experiences across the Punta Cana, Bávaro and Cap Cana areas. Confirm your hotel or villa with Alex when booking so pickup can be arranged.
What languages does Alex speak?
Alex and the tour partners communicate in both English and Spanish.
How do I pay for a tour?
Payment methods are confirmed directly with Alex on WhatsApp when you book.
What if I need to cancel or reschedule?
Cancellation conditions vary by tour and are listed on each tour's page. Message Alex as soon as possible if your plans change.
Are children allowed on tours?
Most tours welcome children, though some have minimum age or height requirements for safety reasons. Minimum ages are listed on each tour page — confirm with Alex for your children's ages.
Tell Alex what type of adventure you are looking for and receive a personalized recommendation.
Book on WhatsApp